Using collaborative tools for government business will create official records. This advice lists the types of records which should be captured and how long they should be kept.
Description
Web and Social Media
We are often asked questions about recordkeeping and social media.
Records and information generated through social media can provide value to business and the community and should therefore be well managed in order to maximise this value. Social media use by government is also subject to community expectations and legislative requirements for the appropriate management of information.
These guidelines clarify how agencies can meet these obligations for good information management.
NSW Government web content are State records under the State Records Act 1998. Web content is currently considered as a publication and the website as the digital publishing platform.
In parallel with the requirements of decommissioning other legacy systems, this page provides practical guidance on decommissioning websites and web content, including activities and issues for consideration.
As our sister organisation the Public Record Office of Victoria states very succinctly, 'the retention period for any record is set by the purpose, content, or result of the communication and not by the format of the record. Therefore, there is no ‘one-size-fits-all’ answer with regard to how long social media records should be kept'.