This page contains answers to questions we are asked on a regular basis regarding personal information and recordkeeping. It will be added to as questions arise. These are short and general answers - please contact us for more detailed responses.

Information security is the preservation of the confidentiality, integrity and availability of information. This page answers a number of questions about information security in relation to records and information management.

Due to social distancing requirements NSW public offices have embraced and deployed virtual meetings in lieu of face-to-face meetings. Virtual conference platforms enable recording of meetings. These recordings are State records. 

This advice provides information on establishing business rules on how to manage recordings and related disposal classes.

Public offices use a wide variety of equipment and software in creating records of official business. Some of the digital formats are text, images, videos, CAD files, databases and websites. These records have to be managed and be made accessible for as long as they are required, regardless of the file format or the technology used when they were originally created. 

Under s14 of the State Records Act 1998, it is the public office’s responsibility to ensure that the information remains able to be produced or made available for the minimum authorised retention period irrespective of changing technology.

One of the strategies to ensure that records remain accessible or usable over a period of time is the use of sustainable file formats. This guidance lists recommended file formats for records creation.

This Advice provides some information around questions NSW State Records has received in relation to Council amalgamations.

This page contains questions we are asked on a regular basis and our responses. It will be added to as questions arise. These are short and general answers - please contact us for more detailed responses.